For correct storage, maintenance and usage of your Electric Mountain Bike, please read the following carefully.
Battery Usage Information
Charge temperature: 0°C to 45°C (Charge inside these templates)
Usage temperate: -20°C to 60°C (ride inside these temperatures)
The battery will take between 4-6 hours to charge
The battery does not charge by pedal power. It will not charge through use of the bike
- Pay attention to the waterproofing of your battery pack. Regular checks of this are strongly recommended.
- Do not put high pressure water directly on the battery, controller or motor.
- Charge the battery at least once every 6 weeks (Don't leave it for long periods of time).
If you are placing the bike in storage and do not intend on using it for a long period of time, please remove the Li-ion battery from the bike and store it in a safe place. Even if the bike is in storage, please charge the battery at least once every 6 weeks.
The battery must be stored in a clean, dry, and ventilated place. Avoid contact with the corrosive materials. It must be a way from any fire source or heat source. This will protect the battery's lifespan for when you are able to jump back on your bike.
Charging the Battery:
Please use the specified charger and reference the requirements outlined here when you charge your E-MTB battery.
1. First time charging: It's super important to do the first charge when you are home and can regularly check the battery. Keep an eye on the temperature of the battery - this is the first time the battery is connected and charging. The first charge could be a potential fire risk. Safety first!
2. Put the output of the charging plug into the charging port of battery and then put the AC power plug of charger into a standard 10amp wall socket
3. When charging the battery, there is an indicator light which displays two different colours. When the indicator light displays red, it means the battery is charging. When the light is green, it means the battery is fully charged and ready to be taken off charge. You will get maximum use out of the battery when the indicator light is green.
4. Do not cover the battery case when charging. Covering the battery can cause overheating which can damage your battery, its lifespan and the output you will get from the battery when riding.
5. Use the constant current and voltage, reverse charging is not allowed. If you connect positive and negative ends incorrectly, your battery will not charge.
6. Reverse charging will decrease the charge and discharge characteristics, effect the safety characteristic of the battery pack and cause heat and leakage. Damage to the battery caused by reserve charging will not be covered by Lifetime Warranty.
7.Only use the power plug supplied with the bike, do not use a different one as it may fit but it may not be compatible.
Things to keep an eye on:
If you find the battery pack regularly runs very hot to the touch while charging, develops a bad smell, changes in colour or deformities in shape, discontinue use immediately. Please get in contact with us here and submit a request for assistance.