Hi there Braaap E-MTB owner and Welcome to the braaap family!!
By now you would have either received the bike or it is on its way to you which is awesome news! We appreciate you choosing braaap and waiting for your bike. We are stoked that you are finally ready to ride! Please send us those new bike day pics!
Please watch the video to get familiar with your new bike, setup and first ride checks.
First Charge It's super important to do this when your home and can check on it. Keep an eye on heat and risk of fire, this is the first time the battery is connected and charged for you bike. Safety first!
Chain health is vital for safety please ensure that the chain is ALWAYS firm but not tight. Ensure you lubricate your chain regularly.
Tyre Pressure for safety and ride style. This can range from 22psi to 35 psi and more in the rear than front but will depend on where and how you are riding and and your preferences. Get to know your bike to see what works for you!
Please watch the video on the link below, even if your an experienced long term rider as it's related to your lifetime warranty and we want you to be aware of the correct technique.
Bike services are vital for Safety and the longevity of your bike.
Important Downloads from the support page:
If you have a concern with your braaap Electric Mountain Bike, please send videos and photos directly to us by submitting a request HERE and TXT the ticket number to 0449901123. We do NOT recommend going to any motorbike Facebook page or forum to get answers for mechanical issues. Wrong information can be detrimental to the motorbike and/or the rider.
PWS motorcycles is the dealership and workshop your braaap motorcycle was purchased from. This company is owned and operated by Paul Smith. For any mechanical enquiries email email@example.com or submit a ticket.
We would love you to please give us a braaap Google Review and a braaap Facebook Review.
Feel free to call us any time between 9-5 Monday to Friday 0449 901 123
Thank you for riding with us,
Andrea & Paul - PWS Motorcycles - Braaap Dealer