Hi there Braaap Cruiser owner and Welcome to the braaap family!!
We appreciate you choosing braaap! We are stoked to be getting you riding shortly!
Please send us those new bike day pics! We would love to see how you go riding your new Cruiser400!
Please watch the video on how to start your bike and first ride checks.
1. VIN Number:
Once you receive your motorcycle, please confirm the VIN which is a 17-digit identification number stamped down the righthand side of the neck of your motorbike (from the direction of sitting on the seat.) Please make sure the VIN on your new bike matches the VIN on your Proof of Purchase paperwork. If the VIN on the bike does not match the VIN on your paperwork, please get in contact with us here
2. Compliance Sticker:
Please ensure you can see the compliance plate is attached to the frame of your motorcycle, it is a glossy white sticker, usually attached to the left-hand side of the motorcycle frame by the footpeg. Ensure to never remove this as it is vital to you registering your new bike in Australia.
3. Running your bike in:
You have received a brand-new motorcycle. It is very important that you run in the new engine. We recommend you do not rev your motorbike over 7000rpm for the first 500km. You will see the rev counter on the dashboard of your motorcycle.
4. Tyre Health:
The tyres are brand new and need bedding in. The tyres arrive with a type of wax on them, applied to the tyre during manufacturing to keep protect the tread. This wax product will make the tyres feel slippery for the first 50-100km. To prevent slide offs please ride with caution for those first few KMs.
Three top tips you should learn to do to maintain good health of your bike between services:
1. Your Chain:
Chain health is vital for safety please ensure that the chain is ALWAYS firm but not tight. This video shows you how to determine if your chain is firm (current version in ST250 only. More models coming soon! Principal the same).
Ensure you lubricate your chain every 500km (never put the lube on the chain near the back of the bike as that is where the brakes are. We recommend you lube the chain where you can see it in the middle of your bike)
2. Tyre Pressure:
Tyre pressure is vital for safety. We recommend you check both tyres every time you fill up with fuel UNTIL you know your bike fully and can tell by riding if the tyres need air. 33 PSI for the front and 36 PSI for the rear.
3. Bike services:
Regularly servicing your bike is vital for your safety and longevity of your bike. The first service is very important. Your bike will be fully looked over to make sure everything is in good order. First service between 500-800km then every 3000km.
Important Downloads from the support page:
- All Cruiser info (Technical info, FAQ, and more!)
If your bike was registered by us, you can go onto Vic roads and search your plate number for proof of registration
If you are concerned about an issue with your bike, please send videos and photos to us by submitting a ticket HERE. From the drop-down options, please select the order issues option and TXT the ticket number to 0449901123.
We do NOT recommend going to any motorbike Facebook page or forum to get answers for mechanical issues. Wrong information can be detrimental to the motorbike and/or the rider.
PWS motorcycles are the dealership and workshop your braaap motorcycle was purchased from. This company is owned and operated by Paul Smith. For any mechanical inquiries email email@example.com or submit a ticket.
Feel free to call us any time between 9-5 Monday to Friday 0449 901 123
We would love you to please give us a braaap Google Review and a braaap Facebook Review.
Super excited to get you riding with us!
Andrea & Paul - PWS Motorcycles - Braaap Dealer